Branch Administrator, Modernization | Scarborough
TK Elevator Canada Ltd — Scarborough, Ontario, Canada
Who we are
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
What we expect
Role Responsibilities
- Provide exceptional support of assigned portfolio as directed
- Work collaboratively with departmental leaders to achieve operational objectives
- Perform administrative support for branch operations, including responding to customer inquiries, internal stakeholders and redirecting them as needed
- Track, update, and process field personnel hours, payroll, and related documentation to ensure accuracy
- Maintain and manage project files, including opening, updating, closing, and ensuring proper tracking
- Monitor and replenish office supplies and equipment as needed
- Record HR activities, support safety initiatives, and ensure compliance with policies and industry regulations
- Maintain accurate data entry and filing (physical and digital)
- Track equipment rentals for accuracy
- Request and track TSSA inspections
- Provide requested paperwork for job starts as well as TSSA inspections
- Process elevator turnover information and communicate updates to the service and maintenance teams
- Communicate regularly with the head office and perform other duties as assigned
- Provide backup coverage to colleagues within the team during absences and planned time off
- Other duties as assigned
Who we are looking for
Role Qualifications
- Diploma in Business or Office Administration or related field
- A minimum of 2 years of relevant experience (related industry considered an asset)
- Strong business acumen and attention to detail
- Exceptional communication skills paired with the inherent ability to prioritize and organize tasks
- Excellent customer service, project coordination and conflict resolution skills
- Ability to work effectively under pressure, manage competing priorities and thrive in a fast-paced environment
- Resourceful, self-drive and collaborative
- Ability to innovate and make process improvement recommendations
- Strong aptitude in Microsoft Office Suite; Word, Excel, PowerPoint, Oracle
- The ability to travel and work within the Downtown & Greater Toronto Area as needed based on operational requirements
Additional information
Additional information
TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.
Job details
Posting date: | 2025/07/23 |
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Experience level: | Experienced professionals |
Contract limitation: | Permanent, Full Time |
Work Modality: | On Site |
Job family: | Sales, Marketing and Communication |
Industry: | Engineering & urban mobility |
Job number: | CA_ET_TKELEV00305 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.